FAQ
Shipping
How long does delivery take?
Our delivery time is typically 5–12 business days from the date your order is shipped.
We aim to ship orders every business day. Please note that delays may occasionally occur due to high demand or carrier-related issues beyond our control.
Which carriers do you use?
We work with trusted shipping and logistics partners to ensure reliable delivery.
Carrier selection may vary depending on your location and shipping method.
Product
Can I return my product?
Yes, returns are accepted in accordance with our Returns & Refund Policy.
To initiate a return, please contact us at info@meroda-cosmetic.com and we will provide you with return instructions.
The product is out of stock — when will it be available again?
We do our best to keep all products in stock, but occasionally demand exceeds expectations.
To stay updated on restocks, we recommend subscribing to our newsletter for notifications and product updates.
Other
Have questions?
If you have any questions or need assistance, feel free to contact us at:
info@meroda-cosmetic.com